Frequently Asked Questions

  • Coastal AV Services is built on professional audio-visual experience, not just basic handyman work. I come from a background working with complex AV systems, which means installations are properly planned, safely installed, and configured to work reliably — not just on the day, but long term.

    I focus on clean workmanship, clear communication, and systems that are easy to use. There’s no upselling, no unnecessary complexity, and no rushing jobs to move on to the next one. You deal directly with the person doing the work, and the goal is always a tidy, well-functioning result that suits your home and how you use it.

  • I’m based on the Mid North Coast of NSW and regularly service the surrounding areas. If you’re unsure whether your location falls within my range, please don’t hesitate to get in touch and ask — I’ll be happy to confirm.

  • I don’t retail equipment, but I’m happy to advise on what to buy and to confirm compatibility before installation. I can also install customer‑supplied equipment and ensure it is set up correctly for optimal performance.

  • Yes. I offer fault-finding, maintenance, and upgrades for existing AV systems — including systems that no longer work properly, are outdated, or need simplifying.

  • Yes. I provide a complete Home Theatre Design & Build service, covering detailed design, equipment layout, professional installation, system setup, and precise audio/video tuning to ensure optimal performance.

  • No — I do not carry out electrical work or structural modifications. If any electrical work is required, it must be completed by a licensed electrician; this can be arranged and discussed during the quoting process.

  • I can mount TVs on most common wall types, including plasterboard, studs, and masonry. Wall type will be assessed before installation to ensure safe and secure mounting.

  • Yes. Neat cable management is included with all installations. Options for cable concealment can be discussed depending on the wall type and setup.

  • Pricing depends on the type and scope of work. Some services are fixed-price, while others are charged as a call-out plus hourly rate. All pricing is discussed and agreed on before work begins.

  • Yes. Quotes can be provided once I understand the job requirements. Some smaller jobs may be quoted over the phone or via photos, while others require an on-site assessment.

  • You can get in touch via the contact form, phone, or email. I’m happy to chat through your needs and help you decide the best option.

  • With permission, I may take before-and-after photos for portfolio or promotional purposes. No photos are taken without consent.

  • Limited handyman services may be offered in conjunction with AV work only, where they directly support the installation. These are assessed and quoted on a case-by-case basis.